Ageing Connections

Privacy Policy

Last updated: October 2025 

1. Introduction 

Ageing Connections respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect the personal information you provide when you contact us or use our website.
We are bound by the Privacy Act 1988 and the Australian Privacy Principles.
 

2. What Information We Collect 

We only collect personal information that you choose to provide to us. This may include: 

  • Your name
  • Email address
  • Phone number
  • Any information you include in your message through our contact form or email

We do not collect payment details, health records, or other sensitive information through our website. 
 

3. How We Collect Information 

We collect personal information when you: 

  • Submit an enquiry through our contact form
  • Contact us directly by email or phone

We do not use cookies, analytics tracking, or automated data collection tools on our website at this time. 
 

4. How We Use Your Information 

We use the information you provide to: 

  • Respond to your enquiries
  • Provide information about our services
  • Maintain contact with you as needed

We will not use or share your information for any other purpose unless required by law. 
 

5. How We Store and Protect Your Information 

Your personal information is stored securely and only accessible to authorised team members.
 We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure. 
If information is stored electronically, it is protected by secure passwords and systems. Physical records, if any, are kept in a secure location. 
 

6. Sharing of Information 

We do not share or sell personal information to third parties.
 We may disclose information only when required by law or if it is necessary to prevent a serious threat to health or safety. 
 

7. Access and Correction 

You may request access to the personal information we hold about you, or ask for it to be corrected if it is inaccurate.
 To do so, please contact us using the details below. 
 

8. Contact Us 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Ageing Connections
Email: [email protected]
Phone: 0426 234 975
Location: Australia 
 

9. Updates to This Policy 

We may update this Privacy Policy from time to time. The most current version will always be available on our website.